FAQ

Frequently Asked Questions

1. How long does shipping take?

Shipping usually takes 7–15 business days, depending on your location.

You’ll receive a tracking number once your order ships.

2. How long does processing take?

Processing takes 1–3 business days.

3. I ordered multiple items but only received one?

To speed up delivery, items may ship separately.

The rest of your items will arrive shortly.

4. Can I change or cancel my order?

Orders can only be changed or canceled within 12 hours of purchase.

5. Do you offer refunds?

Yes, see our Refund Policy for full details.

6. My tracking isn’t updating?

Tracking may take 2–5 days to update depending on the carrier.

This is normal during busy shipping seasons.

7. What if my package is lost or delayed?

If your package is delayed, please contact us and we will assist you.